A Basic Decalogue for Social Media Marketing Strategy + Operations

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A couple of weeks ago I replied to an email request of a friend who asked me, for a presentation to its client, if I was able to help him out with a brief check-list for social media operations. Not so difficult, since I always tend to create such lists for my clients, as a list – a decalogue in this case – is generally easier to remember, mostly when built in a progressive sequence of logical points.

Of course designing, planning and managing a social media marketing campaign is not as easy, as each of the points in my decalogue include plenty of sub-activities and campaign modules, so don’t think things are going to be easy as counting to 10. First of all, like Spinal Tap, my Social Media Marketing Decalogue has 11 points instead of 10. This is why I think there must be some sort of “ground zero” or “zero step” from where taking the first step, before actually do that step – and the zero step of course is the definition of social media marketing goals! But let’s see all the step of the process! (more…)